FAQs
Find answers to frequently asked questions about IT services. If you can’t find an answer, contact us and we will be happy to help.
IT solutions are complex and require trained and expert hands to ensure their optimum functioning. Do business owners have the resources to maintain an expert technical team? Or can they handle these aspects by themselves? Not always. It isn’t economical either.
- First of all, efficiency - services and management that help your organization perform at its optimum level.
- Secondly, cost-effectiveness - pliable solutions as well as selective services you need and not unnecessary services that could raise costs.
- Thirdly, customization - our services can be customized to the requirements of businesses. That means a lot, because you select a package in line with your goals as well as the resources at hand.
- Fourthly, time-bound rendering - our services are something you can count on to be delivered within the turnaround time.
We take security very seriously. To ensure no data breaches happen from our end, we sign Confidentiality Agreements and Non-Disclosure Agreement (NDA) with you. Our employees are required to abide by our Non-Disclosure and Confidentiality clauses as well. High-level encryption and firewall protection are ensured for our servers, data storage centers and computers.
Of course. We offer services in line with what our customers want. That’s the reason for our existence and success. Our solutions are scalable and our experts can plan just the right kind of services your organization needs. So, rest assured that our services will only streamline your business and ultimately help you save costs.
Yes. We provide value-added services to small, medium-sized, and large businesses all over the globe.
While crises such as the recent pandemic could inhibit our ability to function well, we develop modalities such as video conferencing to communicate. Our services are digitally offered.
Our dealings are not one-time transactions. We constantly monitor the performance of our solutions in your organization. We provide efficient recovery and backup services to ensure you don’t suffer any data loss at any stage. Our 24-hour monitoring service helps identify and correct any issues. We provide both onsite and remote maintenance.
Yes. We provide 24-hour customer care all days of the week.